FAQ

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Is there a money-back guarantee?

Yes, we offer a satisfaction guarantee. If the product is unopened and unused, you can return it within 30 days of receipt for a full refund.

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How can I track my order?

After placing your order, you'll receive a confirmation email with tracking details. You can use these details to monitor your shipment's progress.

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What payment methods are accepted? Is it secure?

We accept all or most major credi/debit cards as well as Apple Pay, Google Pay, ShopPay. All secure online payment options via SSL encryption.

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Do you ship internationally?

Yes, we offer free worldwide shipping to all countries. Delivery times may vary depending on your location.

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How can I contact customer support?

For assistance, please contact our support team at shop@cutetsy.com or call/text +1 480-405-7665

Have questions or need assistance? Reach out to our support team at any time!

Please allow a 12-24 hour response time